ANGEL Help

Add a Live Chat Session

Online Documentation ANGEL 7.2 > Communicate Tab > Add a Live Chat Session

The Add a Live Chat tool allows you to create a live chat session that is displayed on the Communicate page under the Live Chat title bar.
add chat image

Field Name

Definition

Name

Specifies the name of the chat room which appears as the link.

Description

Specifies an extended description of the room to help describe its purpose. 

Tracking

If set to "ON", all posted messages are saved so that they may be reviewed in the chat logs.

Team

Specifies the name of the team.

Viewable By

Specifies the minimum rights that a user must have in order to access the related room.

Start Date

Selecting a Start Date prevents the item from being displayed until the specified date. This can be useful if you want to enter items ahead of time, but you do not want them displayed until a specific date. The Start Date also determines the order in which items appear.

End Date

The End Date setting specifies the date on which the item should no longer be displayed.

From the Live Chats editor page:

  1. Click the Add a Live Chat hyperlink.  The Live Chat Editor Live Chat Settings page appears.
  2. Type a name in the Name field.
  3. Type a description in the Description field.
  4. Select whether tracking is on or off from the Tracking drop-down list.
  5. Select a team from the Team drop-down list.
  6. Select who can view the chat session from the Viewable By drop-down list.
  7. Use the drop-down menus to designate a Start Date and an End Date for the poll to be displayed.
  8. Click the Save button.  The chat session is saved and displays under the Live Chat title bar.

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